The Website Handover Toolkit

Life would be easy if you could just design a website, launch it then walk away, but things just aren't that simple, and customers will have requirements long after you've untied the ribbon on their new site.

However, this is an opportunity for you to make more money, way beyond the website you just created for them.

Here are a number of simple steps you can take to help your client and ensure there's future for your services, assuming you want them.

First Steps

  • Make sure you are clear on your requirements
  • Get the hosting and domains right
  • Pick the correct tools for the job
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Gather info

  • How to get your client to tell you everything
  • Dealing with difficult clients
  • Communicating effectively
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Best Practices

  • Web security, analytics, tracking
  • Accessibility and responsiveness
  • Performance, speed and optimization
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Add-ons

  • Maintenance plans, support
  • SEO, optimization, social media
  • Knowing when to move on from a client
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